Welcome to SlotzenTM.
SlotzenTM is a cloud-based clinic management system designed to help clinics manage appointments, billing, patient records, and communication.
We respect your privacy and are committed to protecting your data.
1. Information We Collect
We may collect the following information:
- Clinic details (clinic name, address, contact number, email)
- User details (doctor, receptionist, admin login details)
- Patient details entered by clinics (name, phone number, visit history, treatment details)
- Appointment and billing records
- Usage data for system improvement
We do NOT collect sensitive personal information directly from patients. All patient data is entered and managed by the clinic.
2. How We Use Information
We use collected information to:
- Provide and maintain the SlotzenTM system
- Improve system performance and features
- Send service-related updates and notifications
- Enable appointment reminders and communication features
- Provide customer support
We do NOT sell or share clinic or patient data with third parties for marketing.
3. Data Security
We implement appropriate security measures including:
- Secure login authentication
- Encrypted connections (HTTPS)
- Tenant data isolation between clinics
- Regular backups and monitoring
However, clinics are responsible for maintaining secure login credentials.
4. Data Ownership
All patient and clinic data entered into SlotzenTM belongs to the respective clinic.
SlotzenTM acts only as a technology service provider to store and manage this data securely.
5. Data Sharing
We may share data only:
- When required by law or legal process
- To prevent fraud or system misuse
- With authorized service providers for system operation (such as hosting or messaging services)
6. Cookies and Tracking
SlotzenTM may use basic cookies to improve login sessions, security, and user experience.
7. Data Retention
Clinic data will be retained as long as the subscription is active or as required for legal and operational purposes.
Clinics may request data export or deletion as per our policy.
8. Third-Party Services
SlotzenTM may integrate with third-party services such as WhatsApp messaging or payment gateways.
Their respective privacy policies will apply.
9. Changes to Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website.
10. Contact Us
For any privacy-related questions, please contact:
SlotzenTM Support
Email: support@slotzen.in
Phone: +91-9490352991